Welcome to the City of Farmers Branch Prevention and Administration Site


    NOTE: As of December 19th, 2025 - All alarm permits are now being processed through our Civic Access Portal instead of this website. Please go there for your renewal: Civic Access Portal


    Registration

    Which situation fits you best?
    • I received a letter, invoice, and/or false alarm notification and have never accessed this webpage before.
      An account already exists for you in the system. You may access your account with a combination of your account/permit number and an invoice and/or reference number. Your account/permit number is listed on the notification you received directly above the alarmed location address. The invoice and/or reference number is listed at the top of your invoice or in the contents of your letter. Please select 'Log in' below to continue.
    • I have installed a new alarm system and have never been previously registered with the alarm program.
      Thank you for being proactive!

      The address you provide will be validated against our database. If an account already exists for your location, you may not be able to register at this time and will be prompted to contact customer service. Please select 'Register your Alarm'.

    Police Officers respond to thousands of false alarm calls every year. These unnecessary responses result in an enormous burden in resources and expense; which in turn reduces emergency unit availability to respond to real emergencies.